Salford d/Deaf community shares insights with professionals and launch new feedback service at their first engagement event
The event was planned and led by d/Deaf champions from Healthwatch Salford's Silent Voices group, who are advocating for the experiences of d/Deaf residents in the city, in partnership with the NHS in Salford.
BSL interpreters were present to facilitate conversations between members of the public and representatives from hospitals, GPs, mental health and social care services.
The event also served as the official launch of Healthwatch Salford's BSL feedback mechanism, a new service where d/Deaf members of the public can submit a written or BSL video message to share their experiences.
It was a powerful event and brilliant to see members of the public get the opportunity to share their honest feedback - which was well-received by the professionals who came along.
We’re also excited to launch a brand-new way for d/Deaf people in Salford to share their views with decision makers in the city – in a way that suits them best.
We’re encouraging those who will benefit from the service to get in touch and tell us what their recent experience with health and care services was like – both good and bad – so that we can improve services for everyone in the city.
A huge thank you to the Silent Voices group for leading the event - and to the local professionals and Healthwatch England chief executive Louise Ansari and Chair of the Independent Commission on Whole Person Care, Sir John Oldham, for coming along and actively listening to people’s experiences.
Members of the d/Deaf community wanting to find out more about the Silent Voices group or to share their experiences of health and social care services can send a message or record a video in BSL to Whatsapp 07410 411558, or email info@healthwatchsalford.co.uk
