Elyse Peacock - Knowledge & Support Officer

Elyse is our Knowledge and Support Officer and has worked for Healthwatch Salford since April 2019. In her role Elyse is responsible for the feedback and signposting enquiries we receive, along with leading on the marketing and communications for Healthwatch Salford. Elyse has a keen interest in mental health and has been studying outside of work for a Professional Diploma in Psychotherapeutic Counselling. In her spare time Elyse enjoys going for long walks (that end in a cosy pub) with her husband and their very energetic dog, Cedric.

0330 355 0300


Mark Lupton - Engagement Officer

Mark has been with Healthwatch Salford since 2017, having previously worked for local Healthwatch in another area from 2012.  With a special interest in primary and secondary care, Mark has been the lead on key projects such as: Access to GP Appointments, Remote Appointments, Dentistry in Salford, Silent Voices and our Community Forum and is keen to continue developing our connections with the Salford Community – giving more opportunities for people to have their voices heard.

Outside of the Healthwatch family, he is a keen equine enthusiast with a passion for ponies as well as having a quirky interest in carving wooden marionettes.  Mark also serves as Vice Chair on the Independent Monitoring Board of a local prison.

0330 355 0300


Ali Macleod - Engagement Officer

Ali has been working part-time with Healthwatch Salford since November 2020, during which time she has been working on the following projects: setting the priorities for Healthwatch Salford for the coming year; working with Salford City Council on a large project looking at Equipment Services; working with Salford Royal Foundation Trust on a large project looking at Homecare services; and working with Salford CVS on a project on Social Prescribing services. She is also working on a national project with Healthwatch England on Adult Social Care focussing on putting a face to unmet need. 

Outside of work, Ali is mum to 3 children, one of whom is in a wheelchair. She is passionate about using lived experience to improve services, and volunteers with the Faculty of Health and Wellbeing at the University of Bolton, working with student nurses to enable them to understand the patient experience.

In her free time, Ali likes to cycle and to sing, and is a member of 2 local choirs.

0330 355 0300


Holly Mansoor - Engagement Officer [Living Well]

Holly Mansoor works as one of the Engagement Officers at Healthwatch Salford. Her role is working within the Living Well team to understand individuals experience of receiving mental health support from the service. Holly conducts ethnographic research with those who have received support, this allows her to understand lived experience of the service, recognising what is positive about the service and possible improvements for Living Well. Living Well acknowledges this and uses the work to make positive change for the future.

Holly has previously volunteered within Community Led Initiatives which supports those who have left prison to reintegrate back into society, this built her confidence working with a range of different individuals and thoroughly enjoyed the role. She has also volunteered for Barnabus which is a homeless charity. Holly has completed a BSc in Psychology and Criminology and recently completed a MSc in Forensic Psychology.

0330 355 0300


Scarlett Ash - Volunteer and Involvement Officer
Scarlett is the Volunteer and Involvement Officer at the organisation. She is responsible for recruiting and managing Healthwatch Salford volunteers who offer support all year round on projects and engagement events. This includes young volunteers who apply to be a part of our Youthwatch programme. Scarlett also leads on the Speak Up Salford Fund, working with community groups to ensure Healthwatch Salford hear from a wide range of people on their health and social care experiences. Outside of work, Scarlett enjoys tap dancing, attending live music events and visiting her family in the North-East.