Access to GP appointments in Salford
A report looking into the experiences of Salford residents when trying to access appointments at their local GP surgeries.
In early 2019 we asked the people of Salford what was important to them about health and social care. Access to GP appointments came out top. In response to this we launched our ‘Access to GP Appointments’ project.
This looked at 3 elements surrounding the availability of appointments:
• The experience of the patient making and getting to the appointment
• The reasons why patients miss appointments
• The profile of the surgery from the practice manager’s point of view
What did patients tell us?
Over the course of the survey we heard from 431 patients.
- 64% of them had made an appointment to see a medical professional within the last month.
- 78% of them made the appointment to see a doctor with the other 22% requesting to see a practice nurse or other healthcare professional.
- 37% of the patients classed their appointment as ‘urgent’ with the remaining 63% saying their appointment was more routine.
Downloads
To read the full report click on the download button below.
If you would like the report in an alternative format please get in touch:
0330 355 0300
Access to GP appointments in Salford report
Dr Jeremy Tankel letter re. Access to GP appointments report
Salford CCG Recommendations and Next Steps – Healthwatch Salford Access to General Practice Report
