Enter and View: Cherrytrees Care Home

Summary of report 

The home was evaluated against eight quality indicators: strong, visible management; staff with the time and skills to do their jobs; good knowledge of each individual resident and how their needs may be changing; a varied programme of activities; quality, choice and flexibility around food and mealtimes; ensuring residents can regularly see health professionals such as GPs, dentists, opticians or chiropodists; accommodating residents’ personal, cultural and lifestyle needs; and being an open environment where feedback is actively sought and used. The previous CQC Inspection Report had rated this care home as 'requiring improvement'.

Findings

Cherrytrees Care Home has a pleasant atmosphere, and the residents appear happy. The staff get on well with the manager, and they enjoy working with the residents.

The home is in a pleasant location next to a park and has a nice garden space.

There is an excellent choice of activities for the residents and a range of trips out, which benefit all the residents.

There is a choice of food served and the residents appear to enjoy mealtimes.

Both residents and staff feel that they have a say in how the home is run.

There is currently an ongoing plan for improvements internally and externally which will benefit the overall care and facilities for the residents.

Recommendations

Based on these findings, Healthwatch Salford made three recommendations on: notices and displays; staff training and following through on planned improvements to the building/garden area. The report includes a response from the service provider.