Enter and View: Beechfield Lodge Care Home

Summary of report

This was an announced Enter and View visit. During the time of our visit, there were 53 residents living at the home. Authorised representatives conducted interviews with 8 members of staff at the care home, plus the Manager. Topics such as quality of care, safety, dignity, respecting and acknowledging the resident’s and families’ wishes and staff training were explored. Authorised representatives also approached 8 residents to ask them about their experiences of the home and, where appropriate, other topics such as accessing health care services. A proportion of the visit was also observational, involving the authorised representatives walking around the public/communal areas and observing the surroundings to gain an understanding of how the home works and how the residents engaged with staff members and the facilities. There was an observation checklist prepared for this purpose.

Findings

Beechfield Lodge is a 60 bed care home operated by Anchor in the Eccles area of Salford. It has a warm, homely atmosphere, with residents appearing to be well cared for and valued. Activities within the home seem to be plentiful and enjoyed by residents and staff alike, although external activities such as day trips which have been missed by some residents, are yet to resume since the restrictions of COVID-19. There are a wide choice of menu options at mealtimes, and with the kitchen able to provide food upon request, makes mealtimes a positive experience for residents.