Healthwatch Salford Annual Report 2022-2023

Highlights from the year include:

• 1923 people shared their experiences of health and social care services with us, helping to raise awareness of issues and improve care. This is a 66% increase from the previous year.
• Making a difference to care - We heard 53 stories from people who had used the Living Well service for mental health. We also heard 14 stories from those receiving support from Community Mental Health services and 4 stories from those who have used the Listening Lounge service.
• We published 10 reports about the improvements, people would like to see to health and social care services. Our most popular report was our How was your appointment? GP Report.
• We’re lucky to have 28 outstanding volunteers who gave up 240 hours to make care better for our community