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How we help you

Healthwatch Salford is your health and social care champion. If you use GPs and hospitals, dentists, pharmacies, care homes or other support services, we want to hear about your experiences. As an independent statutory body, we have the power to make sure NHS leaders and other decision makers listen to your feedback and improve standards of care. We help people like you to have your say and get the information and advice you need.



The power of your feedback

We use your feedback to better understand the challenges facing the NHS and other care providers nationally, to make sure your experiences improve health and care services for everyone. We can also help you to get the information and advice you need to make the right decisions for you and to get the support you deserve.

It’s really important that you share your experiences – whether good or bad.If you’ve had a negative experience, it’s easy to think there’s no point in complaining, and that ‘nothing ever changes’. Remember, your feedback is helping to improve people’s lives. So if you need advice, or you’re ready to tell your story – we’re hear to listen.

Our vision

A health and social care system that is accessible and equitable for everyone.

Our mission

We will work as an independent agent of change working with everyone to ensure voices are heard in decision making for health and social care.

Our values

  • Inclusive - We start with people first. We work for everyone
  • Transparent - We are open, honest and honest in everything we do.
  • Be collaborative - We maintain a positive, forward-looking focus and work with other to get  things done.
  • Accountability - We take responsibility for our actions and stand by decisions .
  • Making a difference - We work to a high standard, provide a quality service, keeping it simple.

Our objectives

  1. Seeking the views of people on their experience of needing or using health, public health and social care services.
  2. Seeking the views of people whose voice and views are seldom heard and reduce the multiple barriers that some people face in being heard, we will then use their views to bring about improvements.
  3. Acting on what we hear to bring about improvements in the health and care policy and practice.
  4. Healthwatch Salford is a strong and well governed organisation that uses its resources for greatest impact.

Should you wish to make a complaint about Healthwatch Salford please take a read of our Complaints Policy

Have your say

Tell us your experience of health and social care services and help make care better.

Find out more

Advice and information

Find out about more about how we can help you access the support you need to live well.

Find out more

Our Board

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Find out more about our Board.

Meet our Board

Our staff

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Meet our staff and volunteers.

Meet the team