This was an announced Enter and View visit. The Authorised Representatives collected feedback from residents, relatives and staff about multiple aspects of the home, such as the environment, management, food and drink, activities, culture, and staff.
On 23rd January 2018, Healthwatch Salford undertook an Enter and View visit to the Alderwood Care Home to engage with residents of the home and understand their experience of living there and identify examples of good practice.
Healthwatch Salford carried out an Enter and View visit to Heartly Green Residential Home, a residential and nursing care home with places for up to 30 residents.
Listening to the views of children and young people in Salford who are covered by the Special Educational Needs and Disabilities Act, their parents and carers.
Healthwatch Salford hosted a series of listening sessions wherein frontline staff and managers from provider organisations came together to discuss their thoughts on the way homecare is currently delivered.