1. Report -

    Take a read of this years Annual Report and see how your voices have helped shape health and social care services in Salford.
  2. Report -

    To celebrate International Men’s day in November 2019, Healthwatch Salford wanted to run a project that allowed men from across Salford to share their experiences of health and care.
  3. Report -

    Healthwatch Salford Annual Report shows how sharing your experience made a difference in 2018/2019.
  4. Report -

    This year’s annual priority survey ran from 9th April through to the 18th May 2018.
  5. Report -

    As a follow-up from the main health access and homelessness project and report back in May 2018, we decided that phase 2 would focus on rough sleepers and their access to mental health and drug and alcohol services in Salford.
  6. Report -

    This is the Salford Safeguarding Adults Board Engagement Report by Salford City Council, that was produced in partnership with Healthwatch Salford.
  7. Report -

    Throughout the first month of the project, more than 20 healthcare stories were gathered and some of the issues raised are included in this report.
  8. Report -

    Healthwatch Salford hosted a series of listening sessions wherein frontline staff and managers from provider organisations came together to discuss their thoughts on the way homecare is currently delivered.
  9. Report -

    Listening to the views of children and young people in Salford who are covered by the Special Educational Needs and Disabilities Act, their parents and carers.
  10. Report -

    Bourke Gardens is a purpose built scheme comprising of 56 private one and two bedroom apartments designed for Independent living and was visited unanncounced on the 24th September 2018.
  11. Report -

    Amblecote Gardens Extra Care Housing Enter and View report September 2018 - updated with revisit notes
  12. Report -

    Mount Carmel Court Extra Care Housing Enter and View report September 2018 - updated with revisit notes
  13. Report -

    Moores House Extra Care Housing Enter and View report August to September 2018 - updated with revisit notes.
  14. Report -

    Below you can download the minutes from the Board Meeting held on the 9th September 2020.

  15. Report -

    This year’s annual survey ran from 15th April through to the 1st May 2019. The survey questions were co-designed between Healthwatch England and NHS England.
  16. Report -

    This project was run in 2015 and aimed to look into children and young adults mental health and wellbeing in Salford, with the findings then being shared with local commissioners and service providers.
  17. Report -

    Healthwatch Salford has published their 2019/20 Annual Report ‘Guided demonstrating how the people of the Salford borough have made a difference to local NHS and social care services.
  18. Report -

    Healthwatch Salford have revisited our work plan in light of coronavirus (COVID-19), which continues to unfold at the time of publication.
  19. Report -

    Please find below a copy of Healthwatch Salford's complaints policy.
  20. Report -

    In spring 2019 Healthwatch Salford took part in a national engagement exercise to gather the views of what the people of Salford felt was important to enable them to live healthier, independent lives.
  21. Report -

    A report looking into the experiences of Salford residents when trying to access appointments at their local GP surgeries.
  22. Report -

    Healthwatch Salford were invited by Salford Royal hospital to take part in their testing of an Urgent Treatment Centre. Healthwatch worked with the hospital on a survey to gather feedback from patients gather following treatment within the test.
  23. Report -

    Healthwatch Salford carried out an Enter and View visit to the Hamlet Care Home, a residential care home with places for up to 9 residents.
  24. Report -

    This report was produced at the request of users of mental health services in Salford and the project was designed to address barriers to mental health services that have been expressed to Healthwatch Salford over a period of time.
  25. Report -

    Healthwatch Salford carried out an Enter and View visit to the Fountains Care Home, a residential care home with places for up to 98 residents.
  26. Report -

    Healthwatch Salford carried out an Enter and View visit to Heartly Green Residential Home, a residential and nursing care home with places for up to 30 residents.
  27. Report -

    Healthwatch Salford carried out an Enter and View visit to Abbeydale Nursing Home, a nursing care home with places for up to 24 residents.
  28. Report -

    On 23rd January 2018, Healthwatch Salford undertook an Enter and View visit to the Alderwood Care Home to engage with residents of the home and understand their experience of living there and identify examples of good practice.
  29. Report -

    Healthwatch Salford carried out an Enter and View visit to Astley Court, a communal housing scheme that enable older people over 55, and others who require extra support, to continue to live independently with flexible support and security.
  30. Report -

    Healthwatch Salford carried out an Enter and View visit to Pemberton Fold, a residential care home with places for up to 60 residents.
  31. Report -

    Healthwatch Salford carried out an Enter and View visit to Beech House, a residential care home with places for up to 36 residents.
  32. Report -

    Healthwatch Salford carried out an Enter and View visit to Beenstock Home, a residential care home with places for up to 26 residents.
  33. Report -

    Healthwatch Salford carried out an Enter and View visit to Harmony House, a residential care home with places for up to 12 residents.
  34. Report -

    Healthwatch Salford was commissioned by Salford Together to conduct a series of listening engagement sessions with frontline staff involved in the delivery of homecare services.
  35. Report -

    This was an announced Enter and View visit. The Authorised Representatives collected feedback from residents, relatives and staff about multiple aspects of the home, such as the environment, management, food and drink, activities, culture, and staff.
  36. Report -

    This report looks at small scale, in depth patient feedback. Seven people across the range of services were interviewed by a Healthwatch Engagement Worker about their experience of using the intermediate care services.
  37. Report -

    Take a read of this years Annual Report and see how your voices have helped shape health and social care services in Salford.
  38. Report -

    Take a read of this years Annual Report and see how your voices have helped shape health and social care services in Salford.
  39. Report -

    Take a read of this years Annual Report and see how your voices have helped shape health and social care services in Salford.
  40. Report -

    Please find via the download link below a copy of the Members Notice for this years AGM.
  41. Report -

    Since the outbreak of COVID-19 there have been many changes to our lives. To help us understand the impact of this, we have launched an anonymous survey gathering information about your experiences. Here is the report for Octobers survey responses.
  42. Report -

    Below are the minutes and presentations from Healthwatch Salford's 2019 Annual General Meeting.
  43. Report -

    Since the outbreak of COVID-19 there have been many changes to our lives. To help us understand the impact of this, we have launched an anonymous survey gathering information about your experiences. Here is the report for Novembers survey responses.
  44. Report -

    Salford women have their views heard in new health report to make improvements to services.
  45. Report -

    Take a read of our quarterly newsletter which includes information on the work we've done in the past 3 months and our plans for the next few months ahead.
  46. Report -

    This policy on conducting Board Meetings in Public is one of several means introduced by the Directors of Healthwatch Salford for involving members of the public for the purpose of transparency and accountability.
  47. Report -

    Since the outbreak of COVID-19 there have been many changes to our lives. To help us understand the impact of this, we launched an anonymous survey gathering information about your experiences. Here is the report for Decembers survey responses.
  48. Report -

    Below you can find the papers for the Board Meeting on Tuesday 19th January 2021.
  49. Report -

    Below you can find the papers for the Board Meeting on Wednesday 17th March 2021. The agenda and papers relating to this meeting will be available here 5 working days before the meeting.